Privacy Policy

Retirado Legacy Builders (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect information that you voluntarily provide to us when you fill out a form, request a consultation, use our chat widget, or otherwise interact with our website. This may include:

• Personal information: First and last name, email address, phone number, and province
• Financial context: Your primary financial goals, preferred contact method, and preferred appointment times
• Communications: Messages and questions you submit through our contact forms or chat widget
• Technical data: IP address, browser type, device information, and usage analytics

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultation sessions
• Provide you with financial education and planning resources
• Send you relevant updates, newsletters, or educational materials (only if you have opted in)
• Improve our website, services, and user experience
• Comply with legal obligations and protect our legitimate business interests

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• With affiliated professionals: Your information may be shared with licensed agents associated with World Financial Group Insurance Agency, LLC (WFGIA) and World Financial Group, Inc. (WFG) for the purpose of providing you with financial services
• Service providers: Third parties that assist us in operating our website, scheduling, and communications (e.g., calendar and email providers), subject to confidentiality obligations
• Legal compliance: When required by law, court order, or to protect our rights and safety

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect certain website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to legal or regulatory retention requirements.

6. Your Privacy Rights

Depending on your province of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to our use of your information at any time
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, including scheduling tools and external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Retirado Legacy Builders
Calgary, Alberta, Canada
Email: retiradolegacybuilders@gmail.com